Bay Alarm Medical Review: A Portable Medical Alert Device

The GPS help button is the latest portable medical alert device by Bay Alarm Medical. Like the devices before it, the Mobile GPS Help button is a waterproof device that puts the user in touch with an emergency response agent with the single touch of a button. It lasts more than three days between the charges and gives a useful tracking app for the caregiver. But users will get better urgent care features and faster response times than some of its rivals.

For our Bay Alarm Medical review, the device was white or black. The GPS Help button is a tiny device that only measures a little over two inches in height and weighs under two pounds. It has a rubberized face and a top weatherproof rating with a Help button, a speaker, a microphone, and an LED indicator. The top has a loop for usage with the included lanyard that allows you to wear the button around the ear like a necklace. The back panel has a tiny magnetic charging terminal that connects the included USB charging base. Also, with the base and the lanyard, you get a USB plug-in adapter and a small black belt clip holster. Under the hood is a rechargeable battery that lasts more than three days between charges, a GPS radio, and a 4G cellular radio.

That is equal to what you will get from the GreatCall Lively Mobile Plus and the LifeStation Premium Mobile. But it is not as much as the On-the-Go Voice-in-Necklace and the LifeFone At-Home. They can last up to a month between charges. As with the earlier medical help buttons, the equipment utilizes the cellular service of AT&T. There is a single purchase cost of eighty dollars, which is more than what you will have to shell out for the GreatCall Lively Mobile Plus. But it is not as costly as the Philips GoSafe. The standard protection plan costs twenty-five dollars and gives you round-the-clock access to several emergency response centers where many live agents are present. The agents will pinpoint the exact situation using GPS tracking and cellular data and send a first responder if required.

The Preferred Protection Plan goes for thirty dollars per month. It gives round-the-clock emergency services and access to the caregiver Tracking mobile application for iOS and Android devices. The application lets family and caregivers track the present whereabouts by utilizing the device's GPS radio and seeing the activity history spanning over the past week. The Premium Protection Plan costs forty dollars per month. It gives the user everything from the previous plans and free shipping and fall detection. All the plans also come with the Vial of Life. It is a packet with all the medical info required in an emergency, such as allergies and medications for emergency personnel reference.

They come with an Account Manager application that allows you to check the account status, review billing data, and update the address. The device does not give the urgent care features that are supplied with the GreatCall Lively Mobile Plus. This gives you access to nurses and doctors for prescription pills and medical advice.

Setting up the Help button for first-time usage was a snap during our Bay Alarm Medical review. You can easily charge the device in the cradle until the LED turns green from red and the voice prompt indicates that the device is ready to be used. Press and hold the Help button for a short duration to test the system. You can let the agent know that you are only testing it for the setup process. After that, you are ready to go. The device worked quite well during our Bay Alarm Medical review. The average response time, which is the time taken for a live agent to respond after a user presses the button, is nearly fifty seconds. This was faster than the first GPS Help button from the company, but not as swift as the LifeFone GPS Voice-In-Necklace, which takes under twenty-six seconds, or the leader, The GreatCall Lively Mobile Plus, which takes under sixteen seconds.

When asked, the live agents quickly identified the GPS location and were very professional and courteous. The audio quality was also great.

With the GPS Help Button from the company, you are only a button press away from assistance. It utilizes GPS and cellular tech to connect the user to a live agent and pinpoints the exact location. The device is also waterproof, and users can wear it in the rain or the shower. The device gives more than four days of battery life. The caregiver app also functioned well in our Bay Alarm Medical review.